Resources

Example Job Descriptions

Starting points for real service industry roles — not corporate HR templates. Copy any of these, then edit them to match your business, schedule, pay, volume, and expectations.

How to use these. These are starting points, not scripts. Add what makes your venue specific — the vibe, the volume, what a good shift looks like. Leave out anything that does not apply. The best listings sound like a person wrote them.

Bars & Nightlife

Bartender

canonical: bartender

You take drink orders, build them correctly, and move fast when it gets loud. You know your classics and you can read a ticket without slowing down. You keep your bar clean and stocked throughout the shift, communicate with your barback when you need something, and stay aware of the room well enough to catch a problem before it becomes one.

You check IDs without making it a production, manage your own tabs, and handle your cash drawer accurately at close. Experience behind a busy bar is expected — this is not a training role.

Barback

canonical: barback

You keep the bar stocked and ready so bartenders can stay on the rail. That means ice, glassware, garnishes, spirits, and beer — replenished before anyone has to ask. You learn to read what the bar needs by watching what is running low, not by waiting to be told.

You clear empties, wipe down surfaces, pull trash, and handle opening and closing side work. The job is physical — you are on your feet all night and lifting throughout. No prior bar experience required, but a willingness to move fast and stay useful is non-negotiable.

Server

canonical: server

You manage your section from the time guests sit down to the time they leave. That means greeting warmly, taking orders accurately, running food and drinks without being flagged down, and checking in at the right moments — not constantly, not never. You read the table and adjust accordingly.

You know the menu well enough to answer real questions and make genuine recommendations. You work the POS, handle your own payments and checkouts, and communicate with the kitchen and bar when something needs attention. Turning tables at a pace that respects the guest and the house is part of the job.

Food Runner

canonical: food_runner

You get food from the kitchen to the right table, at the right time, without a server having to chase it. You read tickets, confirm table numbers before you leave the pass, and know the menu well enough to answer a basic question when you arrive at the table. When something is 86'd or delayed, you communicate it to the floor before servers have to find out from the guest.

During a rush you are the connective tissue between the back and the front of house. You stay sharp, move with purpose, and keep the flow of the kitchen and the dining room in sync.

Busser

canonical: busser

You clear and reset tables between guests and keep the dining room moving. You refill waters before glasses are empty, restock side stations before they run out, and pick up on what servers need without waiting to be asked. A section with a reliable busser runs faster, turns more tables, and makes everyone's shift better — including the guests'.

You handle your share of the physical work — carrying full bus tubs, moving through a crowded floor, staying on your feet for a full shift. Strong communication with your servers is part of the job from the first table to the last.

Host

canonical: host

You are the first person guests interact with and often the last. You greet parties, manage the waitlist or reservation system, and seat tables in a way that keeps server sections balanced and the floor running efficiently. When there is a wait, you set accurate expectations, keep guests updated, and make the time feel shorter than it is.

You handle phone and walk-in inquiries, communicate with servers and managers about floor status, and stay composed when it gets busy and guests get impatient. The tone you set at the door shapes how the whole experience goes.

Cashier

canonical: cashier

You handle transactions at the register. That means operating the POS accurately, processing cash and card payments, managing your drawer throughout the shift, and reconciling at close without discrepancies. You handle the line efficiently when it builds and stay patient with guests who need a moment to figure out what they want.

You are the last touchpoint guests have before they leave, which means a quick thank-you and a clean transaction matters more than it might seem.

Door Staff

canonical: door_staff

You manage entry to the venue. You check IDs consistently — not just the obvious fakes — enforce capacity limits, manage the line outside, and communicate with floor staff and management about what is happening at the door. You handle situations calmly before they escalate and keep your composure when guests push back.

You are the first face guests see coming in and the last one they see leaving. Both moments matter for how the venue is remembered. Experience in a door or security role at a bar or venue is preferred.

Security

canonical: security

You maintain a safe and orderly environment throughout service. You monitor the room, manage access points, and de-escalate situations before they require more intervention. You know the floor layout and stay in communication with door staff, bartenders, and management throughout the shift.

You handle conflict with professionalism, not aggression — the goal is to resolve situations quickly and quietly so the night keeps moving. Experience in hospitality security or a related field is preferred.

Valet

canonical: valet

You park and retrieve guest vehicles safely, efficiently, and without drama. You maintain organized records of keys and parking locations, communicate accurate wait times during peak periods, and handle the inevitable high-pressure moments — multiple arrivals at once, late-night retrievals, impatient guests — without cutting corners.

You treat every vehicle as if the owner is watching, because often they are. A clean driving record and a professional appearance are both required from day one.

Porter

canonical: porter

You keep the venue clean and operational during and after service. Tasks include mopping, trash removal, restocking supplies in the bar and kitchen, and supporting the floor team with whatever the shift needs. You move between areas as the service requires — this is not a stationary role.

Physical stamina matters here. You are on your feet for the full shift, carrying, lifting, and moving consistently. Reliable and self-directed — you identify what needs doing and do it.

Cleaner

canonical: cleaner

You maintain the cleanliness of the venue to standard. That covers restrooms, floors, bar surfaces, dining areas, and common spaces — kept clean throughout service and thoroughly reset at close or prepared at open depending on the shift. You follow a cleaning checklist and flag anything that needs maintenance attention.

The job requires physical stamina and attention to detail. A venue that looks and smells clean reflects directly on the business — that is what this role is responsible for.

Shift Lead

canonical: shift_lead

You run the floor during your shift. You support staff when they need direction, resolve guest issues before they require management escalation, and coordinate between the front and back of house when timing and communication matter. You handle opening or closing duties depending on the schedule and ensure the venue is properly set up and secured.

You are not in an office — you are on the floor the whole shift, leading by example and keeping service consistent. Prior experience in a supervisory or senior role in hospitality is expected.

Bar Manager

canonical: bar_manager

You own bar operations end to end. That means staffing, scheduling, ordering, inventory management, and maintaining compliance with alcohol service laws and licensing requirements. You train and hold your team to a service standard you are willing to demonstrate yourself, and you take responsibility for the bar program — the menu, the cost, and the guest experience.

You track pour cost, manage vendor relationships, and keep the bar running when it is slammed and when it is quiet. Experience managing a bar program and a team of bartenders is required.

Manager

canonical: manager

You manage daily operations, staff performance, and the guest experience during your shift. You handle scheduling, staff disputes, vendor interactions, guest escalations, and opening or closing duties. You are accountable for what happens on your watch — the floor, the team, and the numbers.

You stay aware of labor and sales performance throughout the shift, communicate up to ownership when something needs attention, and make decisions without needing approval for every call. Prior management experience in a hospitality setting is required.

Restaurants

Server Assistant

canonical: server_assistant

You support servers during service so they can stay focused on their guests. You deliver food and drinks to the table, refill waters before they are empty, clear finished plates, and reset tables between parties. You stay aware of the floor and move without being directed — a good server assistant anticipates needs rather than waiting for instructions.

You communicate with your servers clearly and frequently, especially when something is coming out of the kitchen or when a table needs attention. This role moves fast and requires someone who is genuinely useful, not just present.

Front of House

canonical: front_of_house

General front-of-house support. Depending on the shift, you may be greeting guests, running food, supporting servers, managing the door, bussing tables, or keeping the floor in order. The role is defined by what the service needs, not by a fixed task list.

You read the floor quickly, fill gaps without being asked, and adapt when priorities shift mid-service. Experience in any front-of-house position makes you a stronger candidate — this role benefits from people who have done more than one job in a restaurant.

Cook

canonical: cook

You execute menu items correctly and consistently from open to close. You manage your station, maintain prep levels throughout the shift, communicate with expo on timing, and keep your workspace clean without being reminded. Speed matters — so does accuracy. A ticket that comes back costs more than a ticket that takes an extra thirty seconds.

You work as part of a kitchen team, which means staying aware of what is happening on adjacent stations and helping out when your station is clear. Prior line experience is expected.

Prep Cook

canonical: prep_cook

You handle prep before and sometimes during service. That means chopping, portioning, saucing, marinating, and organizing cold and dry storage so the line has what it needs before the first ticket drops. You label everything correctly, follow FIFO rotation, and leave your station ready for whoever comes after you.

Attention to consistency matters here as much as speed. Prep cook work sets the quality ceiling for the whole kitchen — if the prep is sloppy, everything that follows is too. Prior kitchen experience is helpful but not always required for entry-level prep roles.

Dishwasher

canonical: dishwasher

You keep the kitchen running by washing, sanitizing, and returning dishes, glassware, pots, and equipment throughout service. You maintain your station, keep the dish pit organized even when volume is high, and make sure the line never runs out of clean tools or containers mid-service. You also handle trash removal and kitchen cleanliness tasks as part of your shift duties.

This role is physical and constant — you are on your feet the entire shift and moving quickly the entire time. It is one of the most important jobs in a kitchen. Everything else depends on it.

Kitchen Utility

canonical: kitchen_utility

General kitchen support. Your role varies by shift and may include dishwashing, basic prep, cleaning, stocking dry and cold storage, and helping line cooks with tasks during service. You move between needs without needing a supervisor to direct every transition.

This is a good entry point for someone who wants to learn how a kitchen operates from the ground up. You will touch multiple parts of the operation and build familiarity with the whole back-of-house environment. Physical stamina and a willingness to do whatever the kitchen needs are the main requirements.

Baker

canonical: baker

You produce breads, pastries, and baked goods to recipe and daily par levels. You manage your own production schedule so that everything is ready when service needs it — not early enough to go stale, not late enough to create a gap. You track what is moving and adjust par levels accordingly.

Early morning hours are standard for this role. You work with a degree of independence — the kitchen is often quiet when you are working hardest. Consistency and reliability matter more than creativity, though a strong baker brings both.

Pastry

canonical: pastry

You prepare and plate desserts and pastry items to spec, maintaining quality and presentation from the first ticket to the last. You manage your production schedule, coordinate with the kitchen on timing and pacing, and keep your station organized and stocked throughout service.

Precision matters in this role more than most — technique, portion consistency, and plating accuracy are all visible to the guest. Prior pastry experience in a restaurant or bakery setting is expected.

Counter Service

canonical: counter_service

You take orders at the counter, operate the POS, and assist with food and drink preparation or handoff depending on the operation. You handle modifications and special requests accurately, keep the counter area clean and organized during service, and move quickly when the line builds without letting accuracy slip.

You are guest-facing the entire shift, which means staying friendly and composed even when it is busy and orders are stacking up. This role works best for someone who is efficient, accurate, and genuinely good with people under pressure.

Kitchen Manager

canonical: kitchen_manager

You manage back-of-house operations. You handle food ordering, inventory, scheduling, prep planning, and kitchen compliance including health and safety standards. You keep the line staffed, control food cost, and maintain the quality standard across every dish that leaves the kitchen.

You lead by being present on the line and in the prep kitchen, not from an office. You hold your team accountable to a standard you demonstrate yourself, address performance issues directly and consistently, and communicate clearly with ownership about costs, staffing, and anything that affects the kitchen's ability to operate. Prior kitchen management experience is required.

General Manager

canonical: general_manager

You oversee all aspects of venue operations. You manage staff across departments, control labor and food costs, maintain service and cleanliness standards, handle vendor and landlord relationships, and drive the business forward day to day. You handle hiring, discipline, scheduling, and performance across every role in the building.

You are accountable to ownership for the financial and operational health of the venue. That means understanding your P&L, making smart decisions under pressure, and building a team that can operate at a high level without you in the room every moment. The buck stops with you — and you should be comfortable with that.

Cafes & Coffee

Barista

canonical: barista

You prepare espresso drinks, drip coffee, teas, and other beverages to spec — consistently, shot after shot. You dial in espresso when the grind drifts, texture milk correctly for different drinks, and keep your equipment clean and calibrated throughout the shift. You know your menu well enough to explain it without looking at a cheat sheet.

You are guest-facing from open to close, which means staying personable and efficient even at 7am when the line is out the door. Speed matters, but not at the cost of getting the drink wrong. Prior cafe experience is preferred.

Events & Venues

Catering Server

canonical: catering_server

You serve food and beverages at private events and catered functions. You arrive on time, set up your service station to spec, follow the event's service style and timing — whether that is plated, buffet, or passed — and break down cleanly at the end. You stay professional throughout, regardless of what the event throws at you.

Every event is different in size, setting, and client expectations. Flexibility and a calm demeanor are as important as knowing how to carry a tray. Prior catering or banquet experience is helpful but not always required for entry-level positions.

Banquet Server

canonical: banquet_server

You serve plated meals and beverages at banquet events, following the event order and maintaining professional service standards from the first course to the last. You set up the dining space to spec before service, execute synchronized service when required, and break down your station completely at the end of the event.

Events range from 50 to several hundred guests and vary in formality. You adapt your pace and service style to match what the event requires, communicate with your team lead throughout service, and keep your composure when things move faster than planned.

Banquet Bartender

canonical: banquet_bartender

You operate a bar at banquet events and private functions. You set up your station before guests arrive, serve beer, wine, and spirits throughout the event, check IDs when required, and break down and account for your inventory at close. Volume and efficiency are the priority — events concentrate demand into specific windows and you will move through guests quickly.

You stay professional throughout, manage your own space even when it gets crowded, and communicate clearly with event staff and management about service timing. Prior bar experience is expected.

Concession Worker

canonical: concession_worker

You operate a concession stand or kiosk during events. You take orders, process transactions accurately, keep the stand stocked and organized, and move fast when volume surges. Demand in concessions is rarely steady — it spikes hard and then drops. You need to be ready for both.

You keep the stand clean throughout, handle cash and card transactions accurately, and restock as needed without waiting to be told. A friendly and efficient presence at the window makes a real difference when guests have limited time.

Event Staff

canonical: event_staff

You support event operations from load-in to close. Depending on the event, your role may include guest check-in, credential verification, crowd management, directing guests to areas, supporting food and beverage service, or general floor assistance. You follow the event plan, communicate clearly with your team lead, and adapt when something changes — which it always does.

Events demand professionalism, clear communication, and the ability to stay helpful under pressure. You represent the venue from the moment doors open to the moment the last guest leaves.

Event Setup

canonical: event_setup

You prepare venues before events and break them down after. That means reading and executing a floor plan, arranging furniture and staging, placing linens and table settings, running cables and AV equipment when needed, and coordinating with the operations team on layout changes. You work on a timeline and you meet it.

The role is physical — moving tables, stacking chairs, and transporting equipment throughout. You handle last-minute changes from event coordinators without attitude and leave the space exactly as it was found, or better. Reliability and attention to detail are the two things this job requires most.

Hotels & Lodging

Front Desk

canonical: front_desk

You check guests in and out, manage reservations in the property management system, handle phone and in-person inquiries, and process payments. You solve problems independently — a room issue, a billing dispute, a late arrival — without escalating everything to a manager. You know the property well enough to give helpful answers about amenities, local restaurants, and transportation.

This is often the most visible role in a hotel and guests form their impression of the property largely through you. Professional appearance, clear communication, and genuine hospitality are all part of the job, every shift. Prior front desk or hotel experience is preferred.

Bell Attendant

canonical: bell_attendant

You greet guests at arrival, assist with luggage, and escort them to their rooms when needed. You provide accurate and helpful information about the property, its amenities, and the surrounding area — restaurants, transit, local attractions. Throughout your shift you respond to guest requests and deliver items to rooms as needed.

The role is more about creating a welcoming first impression than physical effort, though both are part of the day. You are attentive, personable, and represent the property well at the moment guests feel most unsettled — right when they arrive.

Room Service

canonical: room_service

You deliver food and beverage orders to guest rooms accurately and on time. Before leaving the kitchen you verify the order is complete and correctly prepared, handle setup at the door or inside the room, and collect payment or process it to the room account when required. You communicate estimated arrival times accurately and follow up on any delays before the guest has to call.

Guests in their rooms expect discretion, punctuality, and a professional demeanor. This is a role that operates with a degree of independence — you manage your own delivery flow throughout the shift and are expected to handle it without supervision.

Housekeeping

canonical: housekeeping

You clean and prepare guest rooms and common areas to property standard. You change linens, sanitize bathrooms, vacuum, restock amenities, and return every room to the same consistent condition regardless of what you walked into. You report maintenance issues — something broken, a stain that requires treatment, a safety concern — so they get addressed before the next guest arrives.

You work efficiently against a room quota and maintain that standard through the entire shift, not just the first few rooms. Thoroughness and reliability are what this role is built on.

Guest Services

canonical: guest_services

You assist guests with questions, directions, requests, and whatever makes their stay smoother. You know the property thoroughly and the surrounding area well enough to give a genuinely useful answer instead of a shrug or a Google Maps suggestion. You handle a variety of situations — complaints, special arrangements, accessibility needs, lost items — with professionalism and follow-through.

Staying calm and resourceful when guests are frustrated is a core requirement. You are not just answering questions — you are shaping how guests feel about the property after they leave.

Beauty & Wellness

Stylist

canonical: stylist

You provide hair, nail, or beauty services based on thorough client consultations. You listen to what the client wants, give honest professional input when it matters, and deliver results that bring them back. You maintain your station and tools to a clean and professional standard, manage your schedule efficiently throughout your shift, and handle client relationships with consistency and care.

Building a loyal client book is part of the long-term job, not separate from it. Licensing or certification is required for applicable services. Prior chair experience in a salon environment is expected for most positions.

Salon Assistant

canonical: salon_assistant

You support stylists and technicians throughout the day so they can stay focused on clients. You shampoo and condition, mix and prep color, clean and sanitize stations between appointments, manage laundry, and keep shared areas of the salon organized and stocked. You learn the flow of the salon quickly and fill in where needed without being directed every time.

Client experience starts the moment someone sits in the shampoo bowl — your part of the job matters as much as the stylist's. This role is often the first step toward a stylist career and a good place to build foundational knowledge of the industry.

Spa Attendant

canonical: spa_attendant

You prepare treatment rooms before appointments, assist therapists with setup and room turnover, greet clients at check-in, and maintain common areas — locker rooms, relaxation spaces, restrooms — throughout the day. You keep the spa environment calm, clean, and welcoming at all times, which means quiet movement, attentive service, and a consistent attention to detail.

Guests who come to a spa expect to feel taken care of from the moment they walk in. That experience depends heavily on the attendant. A composed, attentive presence in this role makes a meaningful difference in how the whole visit is perceived.

Retail

Retail Associate

canonical: retail_associate

You assist customers on the floor, handle transactions at the register, and keep the shop organized, clean, and well-stocked throughout your shift. You know the product well enough to make genuine recommendations based on what the customer actually needs — not just what is most expensive or easiest to push. You are approachable and helpful without being overbearing.

You support the visual standards of the shop, assist with restocking and display maintenance, and stay aware of inventory levels so you can communicate gaps to management. Prior retail experience is preferred but not always required for entry-level positions.

Stocker

canonical: stocker

You receive and verify incoming deliveries against purchase orders, organize backroom storage, and stock shelves and displays to standard. You rotate inventory correctly using FIFO — first in, first out — and keep product grouped, labeled, and easy for the floor team to find and replenish quickly. You flag any receiving discrepancies or damaged goods before they become a bigger problem.

The role is physical throughout — lifting, moving, and organizing for most of the shift. You are detail-oriented, work efficiently without supervision, and understand that a well-organized stockroom directly affects how the whole operation runs.

Ready to post? Start a new listing and paste in whichever description fits — then make it yours.